Contact us
Email contact@outfind.app for anything — a question, a problem with the app, a privacy request, or a copyright notice. We reply within a few working days, and sooner for anything urgent.
Manage or cancel Outfind Pro
Your subscription is billed by Apple or Google, so it is managed in your app store account, not in Outfind:
- iPhone: Settings → your name → Subscriptions → Outfind.
- Android: Google Play → your profile → Payments and subscriptions → Subscriptions → Outfind.
Cancelling stops the next renewal; you keep Pro until the end of the period you have paid for. Refunds are handled by Apple and Google under their policies — in the app, Settings → My plan → Request a refund takes you there.
Restore a purchase
If you reinstalled the app or signed in on a new phone and Pro is missing, open Settings → My plan and tap Restore purchases. Sign in to the app store with the same Apple or Google account you bought with.
Delete your account
In the app: Settings → Account → Delete account. This deletes your account and everything in it straight away — looks, pieces, collages, watches and profile — as described in our Privacy Policy. Deleting your account does not cancel an active subscription: cancel it in your app store first (see above).
Report content or a user
On any public profile, open the ··· menu to report the profile or block the user. Each piece has a Report link. We review every report, usually within 24 hours. You can also email us with a link or screenshot.
You appear in someone’s import
If you are in a photo or video that someone imported into Outfind and want it removed, email contact@outfind.app with a description of the content and reasonable proof that it is you. We aim to respond within 7 days. Imports are private to the account that made them and are never shown publicly.
Copyright notices
If you believe content on Outfind infringes your copyright, email contact@outfind.app with the details listed in our Terms of Service (section 12).